Backup Exec Server Service & Microsoft Visual C++ Runtime Runtime Error!

By | November 12, 2011

I had a customer whom couldn’t get into Backup Exec because the Backup Exec Server Service would not start. When I tried to start is the following error would appear in the Applications Event Viewer.

Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!

Program:

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

C:\Program Files\Symantec\Backup Exec>beserver.exe -console
[6048] 11/12/11 21:17:43 -1 Starting beserver console application
[4848] 11/12/11 21:17:43 -1 Starting Service: BackupExecRPCService
[4848] 11/12/11 21:17:43 -1 Entered RpcXfaceServiceMain.
[4848] 11/12/11 21:17:43 -1 Sending start status to scm. (hint 300000)..
[4848] 11/12/11 21:17:43 -1 Initializing ACE…
[4848] 11/12/11 21:17:43 -1 Cblmanger, shutdown Immenient: started.
[4848] 11/12/11 21:17:43 -1 Cblmanger, shutdown Immenient: complete.
[4848] 11/12/11 21:17:43 -1 Cblmanger, check shutdown Ready: started.
[4848] 11/12/11 21:17:43 -1 Cblmanger, check shutdown ready: complete.
[4848] 11/12/11 21:17:44 -1 Initializing work queue…
[4848] 11/12/11 21:17:44 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal=0x0
[4848] 11/12/11 21:17:46 -1 Server Connection String = Application Name=BEWS Server;Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Initial Catalog=BEDB;Data Source=<SERVER_NAME>\BkupExec;Locale Identifier=1033;
[4848] 11/12/11 21:17:46 -1 Initializing Persistent Store (<SERVER_NAME>\BkupExec, BEDB, Backup Exec Server, 30 seconds)…
[4848] 11/12/11 21:17:46 -1 Attemp to GetMyPartition ComputerName=<SERVER_NAME> PartitionID=0 PartitionGUID=d9a5beee-cc86-4131-b03f-0af32073584f
[4848] 11/12/11 21:17:46 -1 InitializePartition() Data partition ID from registry=0
[4848] 11/12/11 21:17:46 -1 GetMyPartition() Data partition to use for ‘<SERVER_NAME>’ is 0
[4848] 11/12/11 21:17:46 -1 InitializePartition() returning 0x0
[4848] 11/12/11 21:17:46 -1 Successfully GetMyPartition ComputerName=<SERVER_NAME> PartitionID=0 PartitionGUID=d9a5beee-cc86-4131-b03f-0af32073584f
[4848] 11/12/11 21:17:46 -1 InitializePartition() ok, partitionID=0, oldComputerName=
[4848] 11/12/11 21:17:46 -1 Creating Business Objects…
[4848] 11/12/11 21:17:46 00 VSN BO Initialization succeeded.
[4848] 11/12/11 21:17:46 -1 Server Configuration: Getting network configuration…
[4848] 11/12/11 21:17:47 -1 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:47 -1 ServerName:<SERVER_NAME>, ActiveNodeName:,InstanceName:BkupExec, DatabaseName:BEDB.
[4848] 11/12/11 21:17:47 01 Server Configuration: BEServer schema version checks OK.
[4848] 11/12/11 21:17:47 01 Server Configuration: Initialization Complete.
[4848] 11/12/11 21:17:47 02 Ownership: Initialization Complete.
[4848] 11/12/11 21:17:47 03 JobManBO: starting initialization…
[4848] 11/12/11 21:17:47 03 JobManBO: initialization complete…
[4848] 11/12/11 21:17:47 04 CAuditLogBO: Initialization completed.
[4848] 11/12/11 21:17:47 05 LoginAccount: Initialization Complete. BO=5.
[4848] 11/12/11 21:17:47 06 Resource: Initialization Complete.
[4848] 11/12/11 21:17:47 07 ServersBO: Initialization Complete.
[4848] 11/12/11 21:17:47 08 CMediaServerPoolBO: Initialization completed.
[4848] 11/12/11 21:17:47 09 ScriptMgrBO: Initialization Started. BO=9.
[4848] 11/12/11 21:17:47 -1 Operation: Verify default availability window.
[4848] 11/12/11 21:17:47 -1 Operation: success.
[4848] 11/12/11 21:17:47 09 ScriptMgrBO: Initialization Complete.
[4848] 11/12/11 21:17:47 10 MessageQueue: Initialization Started.
[4848] 11/12/11 21:17:47 10 MessageQueue: Shrinking DAT files.
[4848] 11/12/11 21:17:47 10 MessageQueue: Start Dump of Original File.
MSGQ Data File: 0: msgq0000000000.dat
[4848] 11/12/11 21:17:47 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[4848] 11/12/11 21:17:47 -1 There are 1 allocated items in the machine’s memory pool.
[4848] 11/12/11 21:17:47 -1 There are 0 allocated items in the queue’s memory pool.
[4848] 11/12/11 21:17:47 -1 There are 0 allocated items in the message’s memory pool.
[4848] 11/12/11 21:17:47 -1
The ??????????%*.*f allocator is NOT full.
[4848] 11/12/11 21:17:47 -1
NextMsgID:-100802190,  OrigMsgID:-100802190.
[4848] 11/12/11 21:17:47 -1 No machine data found.
[4848] 11/12/11 21:17:47 -1 Leaving CMQBO : DumpMsgQContents
MSGQ Data File: 0: msgq0000000000.dat
[4848] 11/12/11 21:17:47 -1
NextMsgID:-100802190,  OrigMsgID:-100802190.
Sorted: 0: msgq0000000000.dat
MSGQ Data File: 0: msgq0000000000.dat
[4848] 11/12/11 21:17:47 -1 CMsgReader, Rewriting data but no machine records were read in.
[4848] 11/12/11 21:17:47 10 MessageQueue: Start Dump of new MODIFIED file.
[4848] 11/12/11 21:17:47 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[4848] 11/12/11 21:17:48 -1 There are 1 allocated items in the machine’s memory pool.
[4848] 11/12/11 21:17:48 -1 There are 0 allocated items in the queue’s memory pool.
[4848] 11/12/11 21:17:48 -1 There are 0 allocated items in the message’s memory pool.
[4848] 11/12/11 21:17:48 -1
The ??????????%*.*f allocator is NOT full.
[4848] 11/12/11 21:17:48 -1
NextMsgID:-100773290,  OrigMsgID:-100802190.
[4848] 11/12/11 21:17:48 -1 No machine data found.
[4848] 11/12/11 21:17:48 -1 Leaving CMQBO : DumpMsgQContents
[4848] 11/12/11 21:17:48 10 MessageQueue: Shrinking DAT files Completed.
[4848] 11/12/11 21:17:48 10 MessageQueue: Not licensed for DDM.
[4848] 11/12/11 21:17:48 10 MessageQueue: Initialization Complete.
[4848] 11/12/11 21:17:48 11 Djm: ComputerName:<SERVER_NAME>, NodeName:<SERVER_NAME>. CASServer:.

[4848] 11/12/11 21:17:48 11 Djm: pMMSFeature is null, mmsUsable set to FALSE.
[4848] 11/12/11 21:17:48 11 Djm: pCASOFeature is null, casoUsable set to FALSE.
[4848] 11/12/11 21:17:48 11 Djm: mmsUsable is FALSE, so setting DjmEnabled to FALSE.
[4848] 11/12/11 21:17:48 11 Djm 3: DjmMgr:0, DjmClient:0.

[4848] 11/12/11 21:17:48 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:48 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:48 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:48 11 DjmBO, Initialize, Not a CASO and NOT an MMS, deleting all DJM MsgQ for this machine.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmJRQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmJRQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmStatQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmStatQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmVsnQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmVsnQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmJobQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmJobQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmAlrQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmAlrQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmMms2Cas) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmMms2Cas, 0xe00081e4.
[4848] 11/12/11 21:17:48 10 CMQBO : Validate() (<SERVER_NAME>)-(DjmJobViewQ) Unknown Error !!!
[4848] 11/12/11 21:17:48 -1 Error(10/77): -536837656:<SERVER_NAME>
[4848] 11/12/11 21:17:48 11 CQueueWrapper: DestroyQ,  Failed delete: <SERVER_NAME>, DjmJobViewQ, 0xe00081e4.
[4848] 11/12/11 21:17:48 11 DjmBO=11. : Initialization Complete.
CASO:0, APPO:0, DjmEnabled:0, Mgr:0, Clt:0, CasoServer:. nRetval=0x0.
[4848] 11/12/11 21:17:48 12 AdammAdminBO: Initialization Start.
[4848] 11/12/11 21:17:48 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:48 12 AdammAdminBO::Execute() – hr = 0x80070005
[4848] 11/12/11 21:17:48 12 AdammAdminBO: Initialization Complete.
[4848] 11/12/11 21:17:48 13 AdammUtilBO: Initialization Complete.
[4848] 11/12/11 21:17:48 14 Reports: Override for language = EN

[4848] 11/12/11 21:17:48 14 Reports: Using default language = EN

[4848] 11/12/11 21:17:48 14 Reports: Initialize for language = 1

[4848] 11/12/11 21:17:48 14 Reports: Setting remote server locations.
[4848] 11/12/11 21:17:48 14 Reports: Loading any new reports.
[4848] 11/12/11 21:17:48 14 Reports: Report Engine started.
[4848] 11/12/11 21:17:48 14 Reports: Initializing CRF.
[4848] 11/12/11 21:17:49 14 Reports: Initialization Complete.
[4848] 11/12/11 21:17:49 15 Job Completion BO: Initialization Complete.
[4848] 11/12/11 21:17:49 16 Job History: Initialization Complete.
[4848] 11/12/11 21:17:49 17 JobManager: starting initialization…
[4848] 11/12/11 21:17:49 17 JobManager: Initializing CAdammData…
[4848] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:49 12 AdammAdminBO::Execute() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = PVL
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_TYPE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = MACHINE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = NDMP_SERVER_ENTITY
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE_POOL_DEVICE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = PARTITION
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = SLOT
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = BACKUP_TO_DISK
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE_POOL
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = DRIVE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = CHANGER
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_SET
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = VAULT
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = VAULT_MEDIA_RULE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[1912] 11/12/11 21:17:49 01 UpdateDynamicInfo: cluster open unsuccessful.
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_SET_VAULT_MEDIA_RULE
[1912] 11/12/11 21:17:49 12 AdammAdminBO::Query() – hr = 0x80070005
[4848] 11/12/11 21:17:49 17 CJobManager::Deinitialize( ): killing dispatcher…
[4848] 11/12/11 21:17:49 17 CJobManager::Deinitialize( ): flushing cache…
[4848] 11/12/11 21:17:49 17 CJobManager::Deinitialize( ): empty cache…
[4848] 11/12/11 21:17:49 17 CJobManager::Deinitialize( ): remove alert monitor…
[4848] 11/12/11 21:17:49 17 CJobManager::Deinitialize( ): complete!
[4848] 11/12/11 21:17:49 17 CJObManager::Initialize( ) – initializing cache…
[4848] 11/12/11 21:17:49 17 CJobManager::Initialize( ) – loading schedules…
[4848] 11/12/11 21:17:49 17 CJobManager::Initialize( ) – 9 schedules loaded
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = PVL
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_TYPE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = MACHINE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = NDMP_SERVER_ENTITY
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE_POOL_DEVICE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = PARTITION
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = SLOT
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = BACKUP_TO_DISK
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = DEVICE_POOL
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = DRIVE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = MACHINE , Entity = CHANGER
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_SET
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = VAULT
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = VAULT_MEDIA_RULE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[5736] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – Parent = NULL , Entity = MEDIA_SET_VAULT_MEDIA_RULE
[5736] 11/12/11 21:17:50 12 AdammAdminBO::Query() – hr = 0x80070005
[4848] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:50 01 UpdateDynamicInfo: cluster open unsuccessful.
[4848] 11/12/11 21:17:50 17 Job Dispatcher: GetServerIsRunningOnCluster()==FALSE
[4848] 11/12/11 21:17:50 17 Job Dispatcher: UseClusterRestart=0
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): loading backup scripts…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): loading task definitions…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): loading solutions…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): loading work items…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): loading policies…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): making solution associations…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): generating workitem linkages…
[4848] 11/12/11 21:17:50 17 CJobManager::LoadAllJobData( ): recovering tasks…
[4848] 11/12/11 21:17:50 17 Job Dispatcher: RecoverActiveTask() job name= TestRun 00002 of <BACKUP_JOB_NAME>, JobState=16
[4848] 11/12/11 21:17:50 17 Job Dispatcher: Not restarting job
[4848] 11/12/11 21:17:50 17 Job Dispatcher: Setting job status=JOB_STATE_ERROR

C:\Program Files\Symantec\Backup Exec>

Installing SQL Management Studio Express 2005 and removing the record relating to TestRun 00002 of <BACKUP_JOB_NAME> allowed me to get the Backup Exec Service Service started. Had some other issues once I was able to get into Backup Exec.

  1. Tape drive didn’t appear in Devices. Ran the Add new Devices wizard and went though the motions. Had to restart Windows before tape drive appeared in Devices.
  2. Media Sets had disappeared. Tried to create a new media set but received an Access Denied error