Redirected to KB2497281 when attemping to access Windows Update

By | November 3, 2011

I kept getting redirected to http://support.microsoft.com/kb/2497281 when attempting to get to www.windowsupdates.com on a PC which has just has SP3 installed.

I needed to update the Windows Update Agent to get access

http://support.microsoft.com/kb/949104

https://support.microsoft.com/en-us/kb/943144


 

Interesting…..

In this particular instance, the Client Diagnostic Tool tells us exactly what we need to know. The WUAgent version 5.4.3790.5512 is a very specific build that shipped with the Windows XP Service Pack 3 installation media, and the only known way that this build can get installed is if the scenario described in KB956708 occurs, to wit a fresh XP Service Pack 2 system was immediately updated to Service Pack 3 using media.

The appropriate steps for repairing this issue are provided in the KB article.

The KB Article doesn’t say much – but the fact it seems to happen when upgrading to SP3 direct from SP2 was interesting…


 

(You’ve left a copy on your NAS in¬†\Shared\SOFTWARE\Operating Systems – Service Packs & Patches – 10th Dec 2015)