Reporting problems to Microsoft about emails being delivered to

By | July 9, 2015

Use form at

Use SCS’s as contact email address.

Enter IPs as
<Customers IP address>;;;<Customers IP address>

You’ll get a message back eventually with a subject of Reported deliverability problem to XXXXXXXXXX and a message of

Dear XYZ

Please note that your ticket number is in the subject line of this mail.
<Customers IP address>

Note: Errors are unlikely, however, if an error is indicated, please resubmit the specific IP or IP range.

Thank you, Deliverability Support

Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.

Sit back and await their response.